Japanese Management in Asia - Cross the Cultural Border

平成30年9月24日
Name:  Japanese Management in Asia - Cross the Cultural Border
 
Host:  VNU University of Economics and Business & Yokohama National University
 
Period:  28/9/2018
 
Venue:  Room 801, E4 building, 144 Xuan Thuy Road, Cau Giay, Ha Noi (tentative)
 
Summary:  This international symposium aim to introduce Japanese-style service and Japanese experiences in hospitality (Omotenashi). Scholars and managers would present practical insights and recent results of empirical studies on hospitality management in Japanese and Vietnamese companies in Japan, Vietnam, and Asia. This symposium would help Vietnamese students to understand about the Japanese -style service and accordingly better prepare for future career. For scholars, this symposium has scientific significance as it is expected to help scholars to develop the appropriate analytical framework to improve the customer service in hospitality in the Asian context.
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